Our customers depend on us to provide quality workmanship and exceptional customer service. We do our best to meet and exceed their high expectations. Here's what our customers say about our efforts.
We wanted to thank you again for all your work and organization as well as your terrific crews it took to give us a new kitchen.
You are a great contractor, easy to work with as well as a good and honest person!
I appreciate everything it took, not only to complete the work in such a short time but to have no major problems.
Hope to work with you again one of these days.
Dave and I would like to thank you for the excellent job that you did with our bathroom remodel project. We are well pleased with the results. I know that there were issues that tested the endurance and patience of all of us, but our happiness with the finished product makes all the bumps in the road simply a distant memory.
Thanks again for a great job.
- J & D McPherson
You did a marvelous job Scott. You and your team have been a pleasure to work with. We appreciate the detail, the amount of pride that you put into your work. We will absolutely recommend you to anyone who is considering a remodeling project or anyone who might be building a home.
Who knows, we may have a future project of our own in Raleigh and we know who to call now which is also comforting.
Thanks again for a job well done!!!
We are very pleased with the bathroom remodel. Also, we are very appreciative that you were willing to correct any problems without question and communicate via email, instead of playing phone tag. After using the upstairs bathroom for an extended period, we are starting to think seriously about remodeling that one as well. We would not hesitate to call on you should we decide over time to go forward with another project.
- J. Sigmon
It was a pleasure doing business with you, and knowing that when you said your subs would be here they, indeed, showed up.
- Mark & Susan Rose
The bathroom looks excellent. We are thorougly enjoying it. Thanks for a job well done!
- Ria Dancel
Thanks so much for all the hard work! Everyone did a great job. The bathrooms look great!
Scott, we so enjoyed working with you and your team. Many thanks for the many emails and phone conversations, and for your patience and guidance. We are quite happy with our new kitchen! Hope to see you again for the master bath in a year or so.
- Ann Horner
Scott, thank you for all your hard work on our project! You have a terrific team of people and we are going to enjoy our new kitchen! Talk about exceeding customer expectations and customer delight, man Ed is good!
"Once again, Freys has come throught with a stunning bathroom remodel that we will enjoy for years to come. A great design, quality materials, masterful tile work, and most of all great service came together to create a wonderful space that we are excited to share with our guests. As we have learned, successful remodels take a bit of patience from the homeowner and great coordination from a service-minded contractor. We were certainly privileged to have exemplary service from the entire team. When I had a question about a minor tile issue, I sent an email to the contractor at 6:30 one evening. Within minutes, I had an email responses from the contractor, the designer, and the tile company providing answers. I would also like to extend a special thanks to our Project Manager. He took the time to respond to each and every question and comment, including handwritten notes that keep us informed of the progress and addressed all concerns, no matter how small. Now that's great service!"
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